# Agustín Ruiz Martín - AI Governance & Strategy | Agentic AI Business Solutions Architect | Strategic & Operations Consultant
Source: https://hello.cv/agustinmartin
agustinruiz-75@hotmail.com | +34 651 57 10 41 | Miranda de Ebro

## Links
- Email | agustinruiz-75@hotmail.com
- Phone | +34 651 57 10 41
- LinkedIn | https://www.linkedin.com/in/agust%C3%ADn-ruiz-mart%C3%ADn-1b539a33/
- GitHub | https://github.com/Painkiller-GH

## About
Highly accomplished and strategically-minded professional holding a Doctorate in Business Strategy, with extensive expertise in Operations Management, Artificial Intelligence, and Data Analytics. Skilled in applying Lean Six Sigma and PMP methodologies to enhance operational efficiency and successfully lead complex projects from concept to execution. Proven ability to turn Artificial Intelligence into a competitive advantage rather than just a technological tool.

## Work
### Freelance | Power Nexus AI
https://www.linkedin.com/in/agust%C3%ADn-ruiz-mart%C3%ADn-1b539a33/
### Logistics Technician | Talgo
Managed critical supply chain operations for diverse production lines, leveraging SAP and Qlik Sense to optimize material flow and ensure timely delivery.
- Optimized supply management for multiple production lines using SAP, ensuring timely material availability and reducing potential delays.
- Utilized Qlik Sense for data analysis, identifying inefficiencies in the supply chain and proposing data-driven solutions to enhance operational performance.
- Streamlined inventory processes, contributing to improved stock accuracy and reduced carrying costs for critical components.
- Collaborated closely with production teams to forecast material needs, enhancing planning accuracy and ensuring operational continuity.
### Warehouse Assistant | SEUR
Supported efficient warehouse operations, contributing to timely goods handling and inventory management.
- Managed the receipt, storage, and dispatch of goods, ensuring adherence to logistical protocols and safety standards.
- Contributed to maintaining organized inventory, facilitating quick retrieval and reducing processing times.
### Hotel Receptionist | Hotel Ciudad de Haro
Provided comprehensive front-desk services, ensuring guest satisfaction and efficient hotel operations.
- Managed guest check-ins and check-outs, handling an average of 50+ guests daily with high satisfaction ratings.
- Resolved guest inquiries and issues efficiently, enhancing the overall guest experience and maintaining positive reviews.
- Processed reservations and payments accurately using hotel management systems, contributing to financial integrity and smooth operations.
### University Professor | Universidad Rey Juan Carlos
Lectured on Operations Management for Industrial Organization Engineering and Business Administration programs, shaping future professionals in strategic business practices.
- Developed and delivered comprehensive curricula for 'Operations Management' courses to over 200 students annually across two distinct degree programs.
- Integrated real-world case studies and industry best practices into coursework, achieving consistently high student engagement and positive course evaluations.
- Mentored and advised numerous students on academic and career paths, contributing to their professional development and successful entry into the workforce.
- Collaborated with faculty to update program content, ensuring relevance with current industry trends and academic standards in operations and business strategy.
### Taxi Driver | InverTaxi
Provided reliable transportation services, ensuring customer safety and satisfaction across Madrid.
- Maintained excellent customer service, achieving high satisfaction rates through professional conduct and efficient routing.
- Managed daily operations independently, including vehicle maintenance, navigation, and financial transactions.
- Developed extensive knowledge of local geography and traffic patterns, optimizing routes for timely arrivals and enhanced passenger experience.
### Auxiliary Security Guard | Prosegur; Athenas
Ensured safety and security of premises and personnel through vigilant monitoring and rapid response.
- Conducted regular patrols and surveillance, proactively identifying and mitigating potential security risks.
- Responded to incidents and emergencies according to established protocols, ensuring safety and minimizing disruption.
### Manager-Owner | Bar Miranda
Led all aspects of business operations for a bar, driving revenue growth, managing staff, and optimizing customer experience.
- Managed full P&L responsibility for a small business, achieving consistent profitability and increasing customer base through strategic initiatives.
- Developed and implemented operational strategies, optimizing inventory management and supplier relationships to reduce costs.
- Recruited, trained, and supervised a team of employees, fostering a positive work environment and ensuring high service standards.
- Implemented marketing initiatives and customer loyalty programs, resulting in enhanced customer retention and repeat business.
### Administrative | Carlos Wendel
Managed occupational risk prevention, environmental compliance, and conducted client/supplier analysis for a consulting firm.
- Spearheaded occupational risk prevention initiatives, ensuring compliance with regulations and enhancing workplace safety standards.
- Managed 'Green Point' (Ecoembes) compliance, contributing to the company's environmental responsibility goals.
- Conducted detailed analysis of clients and suppliers, providing insights that informed strategic business decisions and improved vendor relations.
### Hotel Receptionist | Hospedería El Convento
Provided comprehensive front-desk and guest services for an extended period, ensuring seamless operations and guest satisfaction.
- Managed guest relations, reservations, and administrative tasks for over 4 years, building strong rapport with repeat clientele.
- Handled financial transactions and daily reports with accuracy, contributing to robust financial record-keeping.
- Trained new reception staff on operational procedures and customer service best practices, ensuring consistent service quality.
### Administrative Assistant | Mapfre
Provided essential administrative support, ensuring efficient office operations and accurate record-keeping.
- Managed document organization and filing systems, improving accessibility and efficiency of information retrieval.
- Supported various departmental tasks, including data entry and correspondence, contributing to smooth daily operations.

## Volunteer
### Member/Affiliate | IIBA® Spain
Engaged in professional development and community support within the business analysis domain.
- Contributed to initiatives promoting best practices and knowledge sharing within the business analysis community.
### Volunteer | Plataforma Mirandesa de Voluntariado
Contributed to local community projects and initiatives in Miranda de Ebro.
- Supported various community-driven activities, fostering local engagement and social welfare.
### Volunteer | Cáritas Española
Provided community support and assistance for vulnerable populations.
- Participated in local aid programs, offering practical support and resources to those in need.

## Education
### Founderz Online Business School | Artificial Intelligence and Innovation
### Universidad Internacional de La Rioja | Lean Management
9.6/10
### TECH Universidad Tecnológica | Logistics and Operations Management
9.6/10
### Universidad Rey Juan Carlos | Strategy and Business Organization
Commendable
### Universidad Rey Juan Carlos | Teacher Training for Secondary Education, Baccalaureate, Vocational Training and Languages (Specialization: Business Administration and Economics)
7.4/10
### Universidad Rey Juan Carlos | Financial and Tax Advisory within the IFRS Framework
9.3/10
- High Honors: International Financial Reporting Standards (IFRS)
### Universidad Rey Juan Carlos | Business Administration and Management
8.4/10
- High Honors: Operations Management
- High Honors: Business Mathematics
- High Honors: Applied Business Informatics
- High Honors: Financial Accounting
- High Honors: Management Information Systems (ERP)

## Languages
- English | Proficient
- Spanish | Native

## Certificates
### TOEIC® - B1 English
Educational Testing Service | 2024-01-01
### Azure Artificial Intelligence Fundamentals
Microsoft | 2024-01-01
### Dynamics 365 Fundamentals (ERP)
Microsoft | 2024-01-01
### Power BI Data Analyst Associate
Microsoft | 2024-01-01
### Artificial Intelligence Transformation Leader
Microsoft | 2024-01-01
### Microsoft Certified Trainer (MCT)
Microsoft | 2024-01-01
### Azure Data Fundamentals
Microsoft | 2024-01-01
### Lean Six Sigma Black Belt
The Council for Six Sigma Certification | 2023-01-01
### Project Management Professional (PMP)®
Project Management Institute | 2023-01-01
### Business Analytics
eFundae | 2023-01-01

## Skills
### Operations Management
Proficient
- Supply Chain Management
- Logistics
- Process Optimization
- Lean Management
- ERP Systems
- Production Planning
### Data & Analytics
Proficient
- Power BI
- Qlik Sense
- Business Analytics
- Data Analysis
- Data Interpretation
- Microsoft Azure Data Fundamentals
### Artificial Intelligence
Proficient
- AI Transformation
- AI Fundamentals
- Innovation
- Machine Learning Concepts
### Project Management
Proficient
- PMP
- Project Planning
- Project Execution
- Stakeholder Management
- Risk Management
### Business Strategy
Proficient
- Strategic Planning
- Business Organization
- P&L Management
- Market Analysis
- Entrepreneurship
### Enterprise Systems
Proficient
- SAP
- Dynamics 365
- ERP
- System Implementation
- System Utilization
### Process Improvement
Proficient
- Lean Six Sigma Black Belt
- Process Mapping
- Efficiency Gains
- Quality Improvement
### Leadership & Education
Proficient
- University Lecturing
- Curriculum Development
- Mentoring
- Public Speaking
- Team Leadership
- Microsoft Certified Trainer (MCT)
### Compliance & Risk Management
Proficient
- Occupational Risk Prevention
- Environmental Compliance (Ecoembes)
- Regulatory Adherence
- Financial Reporting (IFRS)
### Customer Service
Proficient
- Guest Relations
- Client Management
- Problem Solving
- Service Quality

## Source
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